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© 2015 - 2018 by Rock Your Sole

Please note: current turnaround time for made to order items is 3-4 weeks

 

Postage and packaging cost

 

United Kingdom -£4.79

USA - £15.99

Belgium, Germany, France - £14.99

We ship to much more countries, please add an item to your cart and head to checkout to see the shipping cost. If we don't ship to your country, please contact us for a quote.

 

 

CHRISTMAS ORDERS GUARANTEE BOOKS CLOSES:
INTERNATIONAL: 1st of November
UK: 15th of November

I have the right to change these dates at any time and close them earlier. Orders placed after these dates will no longer be guaranteed arrival in time for Christmas and CANCELATIONS WILL NOT BE ACCEPTED. DON'T DELAY IT.

 

Delivery

 

We use Roal Mail for the UK and international parcels delivery. If you wish to receive your item sooner, please upgrade your shipping from standard delivery to 'RUSH' delivery. Your item will be made within 1 week.

 

 

UK

 

We use Royal Mail 48 hours trackable service to ship items within the UK.

 

 

 

International 

 

 

*Standard delivery - International Royal Mail 1-2 weeks (up to 4-6 weeks closer to Christmas)

*All orders are shipped via tracked services.


Once payment has been received, your purchase will be posted within 3-5 working days on for ready-made items or 3-4 weeks for made to order items.

Rock YourSole will not be responsible for extra fees that apply if the item gets returned due to failure provide information requested.

 

International orders may incur extra customs fees and/or delays in arrival. I cannot guarantee arrival dates due to these potential delays. Orders delayed in shipping are not eligible for returns or refunds. Customs fees are dependent upon on the policies enforced by your country's government and postal system.


Due to each country having different taxes you will be responsible for paying any customs charges, duty and taxes on any items you order and we do not accept returns if you refuse to pay these fees, so please check carefully before you order.